Frequently Asked Questions

  • Classes
    We are a Premium Boutique Reformer Pilates studio in the heart of Chapel Allerton in Leeds, offering mindful movement seven days a week. Our studio has 8 Align C8 Pro Reformers and each class is 45 minutes long. One class = one Credit.

    Natal
    We hold weekly pre and post natal classes to support you throughout your motherhood journey.

    Private Sessions
    We offer Private sessions including, 1-1s, 2-1s, 3-1s, and group sessions of 4-8 people.

    We also cater to special events such as Birthdays, Baby Showers, Hen Dos & Corporate Events, and offer bespoke food, drinks & decor packaging, personalised for each occasion. 

    Reformer Physiotherapy
    Our qualified physiotherapist and Reformer Instructor Kat Hargrave holds weekly physiotherapy sessions every Monday.

    Events
    Check out our events page for our upcoming wellness and community events.

    Studio Hire
    Our studio is available to hire for events, photoshoots and private practise. If you are training to be an instructor and need to practise whilst training, don’t hesitate to get in touch.

    Gifting
    We have flexible gift card options, including Credits, Private Sessions and Merchandise, with the options to add grip socks and other items to your gift.

  • We have classes for all abilities, whether you’ve never tried Reformer or Pilates before, or have years of experience. Movements can be adapted to be made easier or more challenging, and different options are provided so you can have a choice to add to the exercise or keep it lighter. Instructors can also provide modifications or alternative movements to help support you if you have an injury.

    Classes are suitable for both women and men, and we welcome all ages 18 and above. If you are nervous to try Reformer Pilates & want a stepping stone before attending our regular classes, you’re welcome to attend a Reformer Taster Session.

    If you are pregnant or a new mum, please see our Natal FAQ.

  • Grip socks are required for classes and a bottle of water is also recommended. We have a range of grip socks and drinks available to purchase at the studio should you require. You can either order these via our app to collect at the studio or purchase at the studio.

  • Parking and bike storage
    There is free on street parking available around Chapel Allerton, or alternatively parking is available at the supermarkets near by - please read the terms of the car park. There is also a public bike rack to lock up your bike outside Starbucks.

    Changing rooms and lockers
    As we are a small studio, there are no separate changing facilities, however you are welcome to use the lavatory for changing. There is a coat & shoe rack in the studio for keeping belongings during classes.

    Personal care items
    We have spray deodorant, tampons & pads in the studio toilet. We also have hair ties available behind the reception desk, please ask in the instructor if you need one.

    Studio store
    We have a range of grip socks, drinks, home fragrance, merchandise and gift cards available to purchase at the studio. You may also purchase via our app and collect the next time you visit. We do accept cash, however may be unable to provide change.

    Payments
    We accept cash as well as debit and credit card including AMEX. If you’d like to pay in cash, please contact us directly.

  • We have a Reformer Bump class on Wednesdays at 6pm with Cara, and a Reformer Baby class on Tuesdays at 2:15pm with Laila. Please see our Natal Page for more details, including a full Natal FAQ.

  • How do I book classes?

    You can either book directly through the Timetable page on our website, or use our Apple or Android booking app. From there, you can sign up as a member, view the timetable, purchase credits or memberships, book classes, amend bookings and visit our store.

    Are unused Credits carried over on a rolling membership?

    Credits are valid within each monthly cycle and do not roll over into subsequent periods. We encourage you to make the most of them within the allotted time.

    How far in advance can I book?

    The class timetable is available to view up to five weeks in advance, with bookings open up to four weeks ahead.

    If I am a member, can I book for the next period in advance? When will I get the Credits to do that?

    If you're on a monthly membership, your account will reflect both your current period’s Credits and those for the upcoming period, allowing you to book classes in advance. The upcoming Credits will only appear as soon as you attempt to book a class within the next monthly cycle via the timetable.

    Can I purchase additional Credits if I am on a rolling membership?

    A single class typically costs £25, but as a member, you’ll pay the rate aligned with your current plan. For instance, members on the 8-class per month plan pay £17 per class. So, if you’ve used your Credits for the month and wish to book an additional session, you’ll benefit from this discounted rate of £17, rather than the standard £25.

    Once your Credits are used up, the reduced class price will appear in the timetable when booking, instead of the usual 1 Credit deduction.

  • Discounts
    Benefit from 20% off De Baga, 10% off at House of Koko and Umee Sushi, plus benefits with Space Detal. See our membership benefits page for details.

    Guest Passes
    As a member, you can access reduced rate guest passes for £21 (normal price £25). Your guest must attend the same class as you. Please email us if you’d like to book a guest in. We will charge your account £21 for your guest on booking. This is subject to availability.

    Birthday Treat
    Enjoy 10% off grip socks, drinks, and merchandise during your birthday week- our gift to you. Available exclusively in the studio store. This is not to be used in conjunction with any offers.

    You must have the BLOC STUDIO app installed to redeem these discounts and show your Active Membership.

    These benefits are for Members on the Rolling Monthly Membership Subscription only. Please see our Terms for full details.

  • If a class is fully booked, you’re welcome to join the waitlist. Should a space become available, all waitlisted members will be notified by email - whoever books first secures the spot.

    This system allows you to join multiple waitlists without using additional Credits or being automatically enrolled, giving you full control should your plans change.

    Please note that you must have a valid Credit in order to join waitlists, but a Credit won’t be taken for simply joining a waitlist.

  • Yes we do. Please visit the Refer a Friend page for details.

  • Can I change membership plan?

    If you wish to adjust your membership, whether by increasing or reducing your monthly credits, please don’t hesitate to contact us via email.

    Can I freeze my Membership?

    Yes - you can freeze your membership once per year for free. After this, you can freeze your membership at a cost of £15 per month, and £15 if less than one month. Please see our Terms for more details.

  • How do I cancel a class?

    Via the app: Open the app & go to the bookings tab > select the class you want to cancel > hit cancel.

    Via the website: Login in to your account via the button on the website menu > select Profile above the timetable > scroll down to bookings > select cancel on the class you’d like to cancel.

    What is the cancellation policy?

    For classes, 12 hours notice is required to cancel to avoid losing the credit. Classes can easily be amended/cancelled in the booking section of the app or via the website,

    For memberships, 30 days notice is required via email.

    Please see our terms for full details.

    What is the lateness/no show policy?

    We advise that you arrive to class at least 5 minutes before the scheduled start time. If you are over 5 minutes late, you will be unable to attend the class and will lose the Credit. Please also note that if you fail show up for class, you will lose the Credit.

  • If you’d like to provide any suggestions or feedback, you can do this by visiting our feedback page. We’d love to hear from you!